Na h-Eileanan an Iar SNP MSP Alasdair Allan has called on BT to improve their services to the local island communities, after a catalogue of complaints made to his constituency office in Stornoway in the past few months.

In a letter to BT’s head of service in Scotland, Brendan Dick, Dr Allan has called for improvements across the islands, and for BT to address the issues that islanders have been facing, ranging from persistent installation delays to intermittent network service.

Alasdair Allan MSP commented:


“As the Scottish Government continues to invest in broadband services across Scotland, it’s time for BT to up their game in the Western Isles. The number and the nature of the complaints I have received to my constituency office is not acceptable.

“In the 21st century, a reliable broadband service is not a luxury, but an essential part of everyday life. In rural communities such as ours, many rely on their broadband services to run their local businesses, or maintain contact with friends and family on the mainland. The Scottish Government has bold and ambitious plans to invest in ensuring that 100% of premises across Scotland can reach a superfast connection by 2021. BT must also show some ambition for our islands, and address the faults that have affected too many service users.”

 

Twitter latest

Survey

Your voice is important to us
- tell us what you think.

Complete Alasdair's survey

Newsletter

Subscribe to Alasdair's mailing list

By ticking this box you confirm you would like to receive updates from Alasdair Allan MSP by

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at alasdair.allan.msp@parliament.scot. We will treat your information with respect. For more information about our privacy practices please visit our website. By clicking below, you agree that we may process your information in accordance with these terms.

We use MailChimp as our marketing automation platform. By clicking below to submit this form, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.